Terms & Conditions
The Captain is responsible for your safety and the safety of others. Consistent with marine practices, the captain has full right to accept or decline passengers based on safety and conduct.
Children 12 years old or under must be accompanied by an adult over the age of 18.
English Bay Launch reserves the right to cancel sailings due to low ridership or adverse weather conditions.
5% GST is included in all fares.
Cancellation Fees and Policies:
No shows - No Fare Refund for passengers that do not honour their reservations
Cancellation less than 3 hours in advance of scheduled trip time - No Fare Refund
Cancellation over 3 hours in advance of scheduled trip time - Full Fare Refund
The boats are NOT Wheelchair accessible. We apologize for any inconvenience and recommend BC Ferries for wheelchair passengers.
Your personal baggage, bags etc are included in your fare. Weight and size up to Captain's discretion.
Freight Deliveries - unmanned packages - $10/package - Package size up to 40kg. Weight and size at Captain's discretion. Bring your package to the dock to meet the boat.
Dogs and Cats - Allowed under passenger's control at all time and at Captain's discretion.